Terms of service

📄 TERMS OF SERVICE


By accessing this website and placing an order, you agree to the following terms and conditions.


📦 Orders & Delivery


All orders are subject to availability and delivery scheduling.


We reserve the right to adjust delivery times, routes, or dates based on logistics, traffic, or operational requirements.


Customers are responsible for providing accurate contact and delivery details.


🚚 Delivery Conditions


By placing an order, you agree to our Shipping Policy, including delivery procedures, timing, and responsibilities upon delivery.


🍄 Product Nature


Our products are fresh produce and must be stored properly after delivery.


We are not responsible for any spoilage or quality issues caused by improper handling, delayed collection, or incorrect storage.


🔁 Refunds & Claims


All claims must follow our Refund Policy, including timeframes and video requirements.


Claims that do not meet these conditions may not be accepted.


⚠️ General


We reserve the right to update or modify these terms at any time without prior notice.


Continued use of our website indicates acceptance of any changes.


Thank you for your support.


FreshCap Mushrooms SYD